Privacy Policy for ramothiquena.com
Your privacy matters—learn how we handle your data.
About This Privacy Policy
This policy explains how ramothiquena collects, uses, and protects your personal information on ramothiquena.com.
We comply with Australian privacy laws and handle your data responsibly. Please review the details below to understand your rights.
Information We Collect
We collect personal details you provide and data generated automatically when using our site.
Information You Provide
- • Details from enquiry forms, such as name and email.
- • Information provided during consultations or subscriptions.
- • Preferences or requests shared with your adviser.
- • Payment and billing contact data.
- • Other data you choose to share.
Information Collected Automatically
- • Device and browser type details.
- • IP address and session information.
- • Website usage analytics data.
- • Cookie and consent preferences.
- • Interaction timestamps and pages visited.
How We Use Your Information
Your information is used to provide our services, communicate updates, and maintain security.
- • Deliver subscription planning services.
- • Send important service updates.
- • Respond to enquiries and requests.
- • Maintain compliance with regulations.
- • Support secure account access.
- • Process payments and manage billing.
- • Improve our website and service quality.
Our Commitment: We keep your personal data confidential, following strict privacy standards under Australian law.
When We Share Data
We only share your data with trusted partners when needed to deliver our services, or as required by law.
Service Providers
Third parties may help with payment processing, IT support, or analytics, always under confidentiality agreements.
Legal Obligations
We may disclose information if required by Australian law or court order.
Anonymous Analytics
We use non-identifiable statistics to improve our site and services.
Your Privacy Rights
You have rights to access, correct, delete, or restrict your personal data as set by law.
- • Request access to your information at any time.
- • Request correction of inaccurate details.
- • Request deletion of your data.
- • Request a copy in a portable format.
- • Object to certain uses of your data.
- • Request limits on data processing.
Contact us to exercise your rights or learn more about your data protection options.
Data Security Measures
We use technical and organisational safeguards to protect your information.
Technical Protections
- • Data encryption in transit and at rest.
- • Secure user authentication protocols.
- • Regular security updates and monitoring.
- • Restricted admin access controls.
Organisational Protections
- • Staff privacy training sessions.
- • Internal privacy policy reviews.
- • Vendor risk assessments conducted.
- • Incident response procedures in place.
How Long We Keep Data
We retain data while you use our services and as required for legal, regulatory, or business reasons.
- • Your account data is held while your subscription is active.
- • Service-related feedback is retained for quality improvement.
- • Correspondence records are stored for reference.
- • Payment records are kept for tax and compliance.
- • Marketing preferences are stored until you update or withdraw consent.
You may request deletion of your information at any time, subject to legal requirements.
Transferring Data Overseas
Some service providers may store or process data outside Australia, always under strict safeguards.
- • Contractual safeguards for data transfers.
- • Data stored in secure international facilities.
- • Regular compliance reviews of providers.
- • Only reputable vendors are chosen.
Cookies and Tracking
We use cookies to enhance your website experience and analytics.
Types of Cookies We Use
- • Enable core site features and security.
- • Help monitor site usage and performance.
- • Remember preferences for a tailored experience.
- • Support enhanced website features.
Adjust cookie preferences via your browser or our consent tool at any time.
Privacy Policy Changes
We may update this policy to reflect legal or service changes. Please review it regularly.
- • Updates posted on this website.
- • Direct email notices for major changes.
- • Clear date of last revision displayed.
- • Continued use indicates acceptance of changes.
Contact us with questions about policy updates.
Contact Us About Privacy
For privacy questions or data requests, reach out using the details below.
ramothiquena
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61.2.8483.5940
Email: content@ramothiquena.com
Policy last revised 10 September 2025.
Effective from 10 September 2025.